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About BidOnMyTrip.com
- What is BidOnMyTrip.com?
BidOnMyTrip.com is revolutionary sales channel for independent travel agents. Rather than an agent needed to spend money upfront inorder to locate a new customer, BidOnMyTrip.com offers you direct access to thousands of consumers with an active desire to purchase a specific vacation. BidOnMyTrip collects a nominal fee only once your new client has made a booking and final payment has been made for their trip.
With the growth of online usage, a significant portion of consumers began to purchase their vacations via online travel agencies (OTAs). As use of these OTAs increased, independent travel agents found themselves having dificulty competing and saw a reduction in their sales and income. BidOnMyTrip.com was built with a goal of enhancing the ability of all travel agents to effectively attract new customers and demonstrate the value of the outstanding prices and service which only a true agent can provide.
Using BidOnMyTrip.com consumers are able to search and select their desired vacation from the largest database of cruises, tours, and all inclusive resorts. Once selected, the consumer provides all the pertinent information needed for an agent to effectively provide a quotation for their desired trips. But the best price is not the only factor in your offer, agents should also differentiate themselves by expressing the added value services that make themselves different from other agents. Once the consumer has communicated with their selection of agents that have entered a quotation, they are able to request a hold, provide payment information, and ultimately purchase their vacation from you, the agent.
- How does it work?
BidOnMyTrip’s system is based on the principle of a reverse auction. A reverse auction is a type of auction in which the traditional roles of buyer and seller are reversed. Instead of needing to advertise and promote on multiple sites, using our site, you will access a list of vacation requests that consumers are interested in purchasing.
Once you have submitted your bid to a customer’s vacation request, BidOnMyTrip.com follows the same workflow you complete today, but helps to streamline and improve your efficiency. Below is the process which you will most frequently experience.
- Traveler Selects a trip and submit a request to accept offers from travel agents.
- You, agents bid on a trip. You can price bids based on "unpublished" fares as well as any additional perks you can offer.
- Traveler and Agent communicate, via Chat on BidOnMyTrip.com. It is recommended that you keep all communication on the platform so that the consumer will be covered by our Protection Policy and to keep a secure record of all your interactions.
- Traveler accepts the bid and sends you the names of the passengers via our secure Traveler Details tool. (This means you will no longer misspell the
- You place the desired trip on hold and confirm the exact pricing details for the customer.
- The customer uses our secure payment authorization tool to provide you with written payment authorization for the deposit + future charge or the total vacation amount. (Now you have written evidence of the payment authorization in order to meet the needs of any charge backs. Also, you have written authorization to charge the consumer's credit card for the remaining balance if a deposit is made.)
- Complete the sale in your own system and then report successful sales and its details on BidOnMyTrip.com.
- Enjoy your commission payment
- Compensate BidOnMyTrip.com with a percentage of your commission to cover our marketing expenses.
- How much does it cost to become a registered agent?
BidOnMyTrip.com is your partner in delivering the highest quality service for a reasonable price. There is no fee to register your agency or agents with BidOnMyTrip.com. Furthermore, you will only pay marketing fees to our site based on the earlier of 90 days before the trips departure or when the consumer's final payment has been made.
- Why should I become a registered travel agent with BidOnMyTrip.com?
BidOnMyTrip.com enables you to earn more money by selling travel to new contacts. Unlike other marketing platforms, you do not pay us a fee until after you have made a sale. Using our site, registered agents can bid on travel requests from potential travelers. Because these consumers know which trip they want to take, your sales process is much faster and the likelihood of making a sale is much better than traditional leads.
- Is BidOnMyTrip.com all about selling a trip at the lowest price?
While travelers are looking for a great deal, research has shown that it is the added value which you, as an agent, provide which makes the traveler’s choice that much easier. At BidOnMyTrip.com our goal is to match travelers with agents that will offer the highest quality service at the lowest price.
- Is information provided by me secure on BidOnMyTrip.com?
All information provided to BidOnMyTrip.com is secured with the latest encryption when it’s communicated to our servers. All personally identifiable information is stored with the highest level of encryption in our data centers. Only the minimum necessary information required for providing customer support is accessible by our internal employees.
- Can I charge a consumers a service fee?
Since BOMT consumers generally identify their own desired trip, our network of agents have generally opted not to charge a service or consulting fee for there services. That said, if an agent plans to charge a service fee to a consumer, that fee must be included in the price of the offer which is presented to the customer. BidOnMyTrip.com does not permit the charging of any undisclosed fees. All costs must be included in the price quoted to the consumer.
Consumer Requests
- What types of trips can a consumer request?
Consumers can submit requests for ocean and river cruises departing on over 59 lines, tours operated by over 834 tour companies, and for over 626 top resorts worldwide.
To view participating brands, click here.
- Where can I locate the consumer requests?
Once you have logged into your account, just below the BidOnMyTrip.com logo in the top left, you can select the type of requests you would like to bid upon.
- Do agents have to bid on all requests?
No, your agency is 100% in control of which requests you submit a bid for.
- Can I search for specific types of requests or trips by a specific operator?
BidOnMyTrip.com allows you to create customized search filters based on the operator’s name, ship name, vacation length, desired # of cabins/rooms, # of travelers, and cabin type.
- Can I save my search filter for future use?
Once you have created your ideal search filter, you can give it a name and save it for future use.
Below is an example of the filters you can apply:
- What information is available for a cruise request?
Before selecting to view a request, the search results will provide you with the following details.
Provided are the requesting user details and their online status, details about their desired vacation, the number of bids placed by other agents, and the date of the request.
By clicking on a specific request, you will see four blocks with additional information.
Block 1: Vacation Details
This block provides you with the cruise line and cruise ship name. The desired date of departure and number of nights. Additionally, you are provided the port of departure and return. This information will assist you in identifying the specific vacation desired by the consumer.
Block 2: Cabin Details
This block provides you with the cruise line and cruise ship name. The desired date of departure and number of nights. Additionally, you are provided the port of departure and return. This information will assist you in identifying the specific vacation desired by the consumer.
Block 3: Traveler’s personal note
This block provides you with any additional details that the consumer desires to communicate with you in order to ensure that your offer best meets their needs.
Block 4: Traveler's Detailed Desires
This block provides you with a summary of the users’ needs and various any additional details that the consumer desires to communicate with you in order to ensure that your offer best meets their needs.
Here you will find the consumers states of residence, past passenger details, and group/discount benefits.
Additionally, you will learn whether the consumer would like to purchase insurance for the trip, what types of bonus inclusions will matter to them most, what their total target cost for the trip is, and lastly what stage of the purchasing time period they are in.
- What information is available to a tour request?
Before selecting to view a request, the search results will provide you with the following details.
Provided are the requesting user details and their online status, details about their desired vacation, the number of bids placed by other agents, and the date of the request.
By clicking on a specific request, you will see four blocks with additional information.
Block 1: Vacation Details
This block provides you with the tour organizer, tour name, and desired departure date.
Block 2: Traveler’s personal note
This block provides you with any additional details that the consumer desires to communicate with you in order to ensure that your offer best meets their needs.
Block 3: Traveler's Detailed Desires
This block provides you with a summary of the users’ needs and various any additional details that the consumer desires to communicate with you in order to ensure that your offer best meets their needs.
Here you will find the consumers states of residence, past passenger details, and potential group/discount benefits which may be used to find unique discounts.
Additionally, you will learn whether the consumer would like to purchase insurance or a flight for the trip, what their total target cost for the trip is, and lastly what stage of the purchasing time period they are in.
Responding to a Request
- What do you mean by hidden fares? Where do I locate them?
If for some reason you are not familiar with the term “hidden fares”, these often go by other industry names. Agents can find these rates by looking for agency/consortium group rates, agent only fares, and net fares. If you are still not able to locate these fares, please contact your consortium or host agency is applicable.
- What costs need to be included in my offer?
BidOnMyTrip.com requires agents to include ALL costs in their offers and in their purchase reports submitted to us after a sale. All costs includes but is not limited to: ticket costs, taxes, port fees, booking fees, etc.
Costs such as airfare and insurance may be added to the initial quoted ammount once requested by the customer.
- How do I indicate various available free amenities?
While submitting your offer to a request, you should utilize the fields located within the "Place an offer" screen
- What should I do if I need additional information before submitting a bid?
BidOnMyTrip.com strives to collect all needed details from a consumer that are required to enable you to create an accurate offer. However, the situation may occur where you need additional information in order to construct your offer. In these situations you should click the "Unable to quote a final price, more information is needed from the customer".
- If a desired trip or option is not available, can I recommend a different trip or cabin option to a consumer?
Yes, if the desired trip is not available, you will be able to suggest another option. This can be accomplished by selecting the option "The requested trip is not available. I would like to suggest another option", on the offer entry page.
Once selected, the ability to search for a different trip will be displayed. 
Select the desired departure:
You will now be able to enter your suggested offer to the consumer.
- How do I respond to a request for multiple cabins or resort rooms?
When responding to requests for multiple cabins or resort rooms, you will be shown a summary tab. This tab is automatically calculated based on the cumulative values and answers placed in the cabin specific tabs.
By clicking on the individual cabin tabs, you will be able to enter the cost for the various individual cabins. For each cabin you can enter the specific category applicable and any included offers.
If the consumer has requested a cabin type that is not available or which is not ideal for their needs, you as the agent can select to add or remove a cabin option and create your own.This is accomplished by selecting “Add Cabin Type”, “Edit Cabin Type”, or if needed “Delete Cabin Type”.
- Can I simply enter a low bid to attract a customer’s response to me?
Never submit an offer which is ingenuine and that you do not actually intend to sell for the offered price. BidOnMyTrip.com is expressly against any form of consumer fruad. Placing a low offer which is not able to actually be purchased at the time of the offer is know as a “bait and switch”. The Federal Trade Commission actively persues litigation against individuals found to have committed this form of fraud. While BidOnMyTrip.com understands that the market price for a vacation can change over 30 times per day, however our site monitors for inherent fraud. If this is found we will disable any agent account that is found to be committing any form of fruad and assist any federal agency which is attempting to investigate this claim.
- If my agency has multiple travel agents, can more than one of the agents bid on the same request?
BidOnMyTrip.com restricts agents within the same agency from bidding on the same request.
- Can a traveler immediately purchase an offer that I provided?
If your agency has completed an API integration with BidOnMyTrip.com, your customers may be able to complete their purchase immediately by clicking on a link they are provided. If applicable, this link can be entered in the following field within the offer entry page.
Travel Insurance, Hotels, Airline Tickets, Transfers, Excursions, etc.
- Can I sell a customer other trip related items?
BidOnMyTrip.com encourages you to include all of the customers need in your offer or revised offers. This includes travel insurance, hotels, airline tickets, transfers, excursions, etc.
Upon selling these items to a customer, simply include the value of these items in your "Report a Sale".
- What should I do if the customer asks for a travel insurance quote, but I do not have enough details?
BidOnMyTrip.com understands that in most cases you will need the exact vacation cost per person, as well as, the each passengers precise age in order to offer a comprehensive insurance package. We encourage you to explain this requirements to the traveler so that they understand the reason for a delay in the inclusion of the insurance cost.
We have streamlined this indication for agents by providing a quick response method.
After the Offer?
General Offer Questions
- Retracting an offer
If the price you have quoted to a consumer is no longer available or if you have made a mistake when offering a price, you can retract your offer before a purchase has been made.
To retract an offer:- First locate your past offers by clicking on Past Offers on the top right.
- Utilizing the left side bar, locate the Request Quick Lookup and then please enter the consumers username, email, or the original request number.
- Click on the desired request or offer you desire to retract.
- Scrolling to the lower right side, click on Retract Offer.
- An overlay will now appear. Please select the reason for your offer retraction and enter any appropriate message to the consumer.
Please Note: Instead of retracting your offer, if appropriate you can also revise the offer by clicking Revise Offer.
